- All items on our site are custom made in-house and can be replicated, however, with variation to preserve design uniqueness for each of our clients .
How do I place a custom order?
-We have two convenient options to place a custom order:
*Customer Service Representative:
- Speak with Customer Support at 804.504.1743 to place an order.
*Virtual appointment:
- Contact Customer Support and leave a voicemail with your contact info (Name, Phone#) and the best time to return your call. A brief description of your custom vision would be helpful to the designer that will respond within 48 hours.
What is your exchange/refund policy?
- All items are made to order and therefore a final sale.
How soon will my order ship?
- Custom orders shipping time will vary according to design complexity. Most orders will ship within 15 business days? If a standard inventory order is not received in that time frame, please contact Customer Support at 804.504.1743.